Great presentation from David Carr, explaining User Experience: What the heck is UX Why it is important Who is responsible for UX What is a typical process to work under UX projects What should be in brief and what deliverables you should expect from UX consultancy What is UX? from David Carr
eCommerce in US and Canada infographic
That nice infographic below (courtesy of Forewarsdapp) is a great illustration of how big and growing is ecommerce nowadays.