Alex Levashov – eCommerce Consultant (Melbourne, Australia)

e-commerce

Are you still bidding on your company or brand name in Adwords? You may waste your money

Last week I had an opportunity to attend a presentation of Professor Steve Tadelis at Melbourne Business School. It was part of ‘Talking Data’ series and Prof Tadelis shared his experience of a large scale study he and his colleagues conducted for eBay few years ago. The study is called “Consumer Heterogeneity and…

Mobie, Digital and Social in 2015

This comprehensive report from We Are Social (Singapore) covers what’s going on in mobile, social and digital in general across the world. It covers such Argentina,  Australia,  Brazil,  Canada,  China,  Egypt,  France,  Germany,  Hong Kong,  India,  Indonesia,  Italy,  Japan,  Malaysia,  Mexico,  Nigeria, The Philippines, Poland, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Turkey, Thailand,…

Conversion and engagement metrics benchmarks for eCommerce

I wrote about ecommerce conversion ratio benchmarks before (check references at the end of this post if interested), but new researches are being published, so it doesn’t harm to explore this topic again. This time I came across a study from Wolfgang Digital that analyses 56 million visits for number of participating…

Shopping cart abandonment infographic

Shopping cart abandonment cost retailers $18B in lost revenue per year I’ve already touched shopping cart and checkout optimisation in a previous post.  Taking into account that 68% of online shoppers abandon their shopping cart, reduce of  shopping cart abandonment rate or recovering of customers who left the store without purchase look as a…

One page, accordion, multi-step: what checkout designs are used by top Australian online stores?

Checkout is considered as one of the most important steps of online buyer customer journey. Here you can easily kill your conversion and turn enthusiastic prospect into angry detractor. According statistic from Wordpay (data collected from 19,000 consumers and 153 industry experts in 2012)  problems with checkout process are among…